An IT maintenance plan that keeps its promises.

Two plans, one monthly flat fee, no fine-print traps. You choose how much IT we take off your hands — from "keep an eye on my systems" to "just handle everything".

Two plans. Simple choice.

Betrieb (Operations)

For you if your IT basically works — but nobody maintains it.

  • MonitoringWe watch your systems around the clock and step in before a small issue becomes downtime.
  • BackupYour data is backed up regularly and the backups are verified — an untested backup isn't one.
  • UpdatesSecurity and system updates applied promptly, so known vulnerabilities never stay open on your systems.

Price on request

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Popular

Rundum (All-in)

For you if you simply don't want to deal with IT at all.

Everything in Betrieb, plus:

  • Helpdesk & supportOne place for your team's IT questions — from forgotten passwords to a printer on strike.
  • WorkplacesWe set up laptops and PCs, keep them current, and get new hires ready on day one.
  • Cloud environmentEmail, file storage, collaboration — set up properly, with data hosted in Switzerland if you want.

Price on request

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Our model

Why a flat fee instead of hourly rates

Whoever gets paid per incident profits from your problems. Whoever gets a flat fee profits when nothing happens. That's why we work on subscription: our incentive is your trouble-free IT — not billable hours.

  • Fixed monthly costsBudget for the year, no surprise invoices.
  • No fear of callingNo "does this call cost extra?" debates.
  • Open source where it makes senseNo license surprises, no lock-in, your data in Switzerland if you choose.

What we're not

Not an anonymous enterprise integrator, not an offshore hotline. RocketONE is deliberately small, remote-first, and specialised in companies with 1–10 employees in German-speaking Switzerland. If you have 200 workstations, we're the wrong fit — and we'll tell you so.

Not sure which plan fits?

Write us two sentences about your company. We'll look at your IT together and tell you honestly what you need — and what you don't.

Get in touch