An IT maintenance plan that keeps its promises.

Two plans, one monthly flat fee, no fine-print traps. You choose how much IT we take off your hands — from "keep an eye on my systems" to "just handle everything".

Two plans. Simple choice.

Betrieb (Operations)

For you if your IT basically works — but nobody maintains it.

  • MonitoringWe watch your systems around the clock and step in before a small issue becomes downtime.
  • BackupYour data is backed up regularly and the backups are verified — an untested backup isn't one.
  • UpdatesSecurity and system updates applied promptly, so known vulnerabilities never stay open on your systems.

Price on request

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Our model

Why a flat fee instead of hourly rates

Whoever gets paid per incident profits from your problems. Whoever gets a flat fee profits when nothing happens. That's why we work on subscription: our incentive is your trouble-free IT — not billable hours.

  • Fixed monthly costsBudget for the year, no surprise invoices.
  • No fear of callingNo "does this call cost extra?" debates.
  • Open source where it makes senseNo license surprises, no lock-in, your data in Switzerland if you choose.
Monitoring Live monitoring
Uptime · 30 days 99.98% SLA 99.9 met
  • srv-web-0112 msOK
  • srv-db-018 msOK
  • srv-mail-0121 msOK
Backup Backed up successfully
Last run 03:15 42 GB · 0 errors
  • 03:15 · Full backup42 GBOK
  • 02:15 · Incremental1.1 GBOK
  • 01:15 · Incremental0.8 GBOK
Security Threats blocked
Events · 24 h 124 0 open
  • Malware14:52blocked
  • Phishing11:20blocked
  • Brute force06:41blocked
Cloud Synchronized
Protected data 2.4 TB 3 locations · CH
  • CH-1 · FrauenfeldsyncOK
  • CH-2 · ReplicasyncOK
  • CH-3 · ArchivedailyOK
Support Tickets prioritized
Avg. response time 12 min SLA: 60 min
  • #2413 · Printer8 minsolved
  • #2412 · VPN14 minsolved
  • #2411 · MailPrio Bopen

What we're not

Not an anonymous enterprise integrator, not an offshore hotline. RocketONE is deliberately small, remote-first, and specialised in companies with 1–10 employees in German-speaking Switzerland. If you have 200 workstations, we're the wrong fit — and we'll tell you so.

Not sure which plan fits?

Write us two sentences about your company. We'll look at your IT together and tell you honestly what you need — and what you don't.

Get in touch